If your question is not answered here, or if you'd like more information, please contact us.

What is Quick Payment?
Quick Payment allows you to pay your Minnesota Energy Resources bill with your credit card, debit card or checking account today.

Back to Top

Why do I have to pay a service fee when paying online?
Credit card payments to Minnesota Energy Resources are processed by Online Resources, a company that specializes in payment services. Online Resources charges the service fee to cover processing fees and transaction costs associated with handling credit card and electronic payments. Minnesota Energy Resources does not receive any portion of this fee.

If Minnesota Energy Resources were to cover the cost of the service fee, that cost would eventually affect all customers through our rates. Because not every customer will use this service, we do not feel it would be fair to spread the cost across all customers.

Automatic Payment is a free option that has your payment automatically withdrawn from your bank account on the date you specify each month.

Back to Top

What is the fee for paying online using Quick Payment?
When you pay with Quick Payment, you will be charged a $3.95 service fee by Online Resources, the company that processes the transaction).

Back to Top

How does Quick Payment differ from Automatic Payment?
With Quick Payment you are making a one-time payment on your account. With Automatic Payment, payments are automatically deducted from your bank account each month.

Back to Top

When will my payment show up on my Minnesota Energy Resources account?
Payments made using Quick Payment will take two business days to be applied to your Minnesota Energy Resources account. Your bank account will be debited prior to that. If the payment is being made to prevent or restore a service disconnection, you should make the payment and then contact us with your payment confirmation number so we know it has been made.

Back to Top

Is my information secure?
Yes. All of the information you provide is sent to our Web server using Secure Sockets Layer (SSL) protocol and 128 bit encryption technology.

Back to Top

Is there another way to pay immediately by credit card, debit card or checking account?
You can also pay over the phone by calling us toll free at 800-889-9508.

Back to Top

Can a payment be made on a rotary or pulse phone?
No, the system requires a touch-tone phone. If you don't have a touch-tone phone, you can pay online, or make a payment by speaking with one of our Customer Service Representatives.

Back to Top

What credit cards does Minnesota Energy Resources accept?
We currently accept Visa, MasterCard and Discover.

Back to Top

If I pay my home, cabin and rental property bill, am I charged a service fee for each account that I pay?
The service fee is charged on each transaction. If these accounts are billed separately you will pay a service fee for each account.

Back to Top

Can my payment exceed the bill amount, creating a credit on my account?
Yes, you may want to pay more if you will be out of town for a couple of months.

Back to Top


Quick Payment

  • Frequently Asked Questions