Respond Safely In Flood Emergencies

Heavy rains can cause flooding any time of the year. A few simple steps can keep your family safe if your basement floods:

  1. Safety first. Don't step in floodwater. Before you go into your basement, ask Minnesota Energy Resources or your local fire department to turn off your natural gas and electricity.
  2. Dry Up. Drain the area using a gasoline-powered water pump located outside your home, or an electric pump connected to an outside line.
  3. Use Your Nose. If you smell natural gas, leave immediately. Don't operate gas or electric appliances. Call the Minnesota Energy Resources 24-hour gas emergency number at 800-889-4970 from your mobile phone or a neighbor's home.
  4. Check It Out. Hire a qualified contractor to inspect appliances such as gas furnaces, water heaters and dryers. Minnesota Energy Resources can restore service to your home when these items have been inspected and are safe for you to use.