woman using phone sitting on couch

Help us help you

Update your info

It’s important that we have your contact information so we can quickly reach you during an emergency or assist you with your energy service.

Update contact information

my account information screen shot showing example circling the location of update profile link Please take a few minutes to sign in to your account and use the “Update profile” link to verify or update:

  • Phone number
  • Email address

Stay informed with notifications

Easily opt in to receive billing and payment notifications by text, email or both.

In My Account, simply scroll down to Preferences and select “Manage notification settings.” Choose the options and contact methods that meet your needs.

Sign in to My Account to verify and update your contact information and notification settings.

My Account

Or call 800-889-9508

Download our app

For more options and convenience download our app.
Download on the App Store     get it on Google Play
Or text MERC to 91924
(Message and data rates may apply. You will receive a text response.)