If you cannot pay your energy bill due to financial difficulties, one of our flexible payment plans may help.
If your current bill or payment agreement terms offered are not affordable to you, or if your household is facing financial or extenuating circumstances, contact Minnesota Energy Resources at 800-889-9508.
If you are unable to reach a mutually agreeable arrangement with a customer account representative, you may contact the Minnesota Public Utilities Commission’s Consumer Affairs Office. The Consumer Affairs Office can be contacted at 651-296-0406 or 800-657-3782, or by email at consumer.puc@state.mn.us.
Self-service options
For fastest service, we offer self-service options to make a payment arrangement.
Our self-service options are available at your convenience and offer the same
terms as those provided by calling a Minnesota Energy Resources
representative. All options are available 24 hours a day, seven days a week.
Online
Minnesota Energy Resources app
Automated phone: 800-889-9508
Energy assistance options
To speak with a representative, call 800-889-9508.
