Bill inserts

Stay informed

Each month, we include helpful information with your bill — from newsletters to program updates and other announcements. These inserts highlight account options, energy-saving tips and ways to stay safe around natural gas. Our goal is to help customers make informed choices about their energy service.

Monthly bill inserts

Below is everything sent with your bill, including our Customer Connection newsletter.

2026
Oct.	Customer Connection Residential in-home energy-saving audits Commercial rebates - Thermostats
Sep.	Natural gas pipeline safety Important information about winter bills Residential rebates - Windows
Aug.	Customer Connection Residential rebates - Heating system tuneup
July	Residential rebates - Heating system Commercial rebates - Heating system tuneup
June	Customer Connection Residential rebates - Water heating
April	Customer Connection Residential rebates - ENERGY STAR windows
March	Natural gas pipeline safety Residential rebates - In-home audits Commercial rebates - Heating systems
Feb.	Customer Connection Residential rebates - Duct sealing rebates
Jan.	Residential rebates - Air sealing & insulation rebates
2025
Dec.	Customer Connection 4U2 (Residential only) Farm tap safety (farm tap customers only)
Nov.	What’s that smell? (Natural gas leak safety - scratch and sniff) Residential rebates
Oct.	Customer Connection Residential thermostat rebates Commercial insulation rebates
Sep.	Natural gas pipeline safety Important information about winter bills Residential in-home energy saving audits
Aug.	Customer Connection Residential heating system rebates
July	Residential rebates - water conservation kits Commercial rebates - tuneups
June	Residential rebates - air sealing & insulation Customer Connection
May	Residential rebates - duct sealing Commercial rebates
April	Customer Connection Residential window rebates
March	Natural gas pipeline safety Residential in-home energy-saving audits Commercial thermostat rebates
Feb.	Customer Connection Residential air sealing & insulation rebates
2024
Dec.	Customer Connection Free water conservation kits (CIP) Farm Tap safety (farm tap customers only)
Nov.	What’s that smell? (Natural gas leak safety - scratch and sniff) Conserve and earn - Residential thermostat rebates
Oct.	Customer Connection Residential in-home energy-saving audits Commercial rebates - heating systems
Sep.	Natural gas pipeline safety Important information about winter bills Residential rebates - water conservation kits
Aug.	Customer Connection Residential rebates - heating system tuneups
July	Residential rebates - In-home energy-saving audits Business rebates - Heating system tuneups
June	Customer Connection Free water conservation kits
May	Residential rebates - Duct sealing Business rebates
April	Customer Connection Residential rebates - Windows
March	Natural gas pipeline safety Residential in-home energy-saving audits Business/commercial thermostat rebates Important information about your rates - for customers served by Northern Natural Gas Pipeline Important information about your rates - for customers served by Minnesota Energy Resources Consolidated PGA
Feb.	Customer Connection Residential rebates - Air sealing & insulation rebates
Jan.	4U2 program - Residential rebates

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